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Activities cancellation

Dear Guests,
We regret to inform you that, due to the weather conditions, we are forced to cancel the Dog Sledding, Snowshoeing, Cross-country Ski and Sami Storytelling activities originally planned for today morning.
We are really sorry for the inconvenience this may cause you but your health and safety are our utmost priority.
Please contact Reception at your earliest convenience to discuss your options: cancelling and requesting a refund, cancelling and using the amount as credit, rescheduling for a different day (provided there is availability).
The Malangen Resort Front Desk Team
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NLW and NL Snowhoeing tours CANCELLATION

Dear Guests,
We regret to inform you that, due to the adverse weather conditions, we are forced to cancel the Northern Lights Watch and the Northern Lights Snowshoeing activities originally planned for tonight at 21:30 and 19 respectively.
We are really sorry for the inconvenience this may cause you but your health and safety are our utmost priority.
Please contact Reception at your earliest convenience to discuss your options: cancelling and requesting a refund, cancelling and using the amount as credit, rescheduling for a different day (provided there is availability).
The Malangen Resort Front Desk Team
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Dear Guests!
 
We would like to inform you that starting from today Thursday 16/01 we will not have the night shift service in the reception until Monday 20/01. Therefore, the lobby area is closed after 23:00 during the weekend.
If you have any issue or emergency, please don’t hesitate to contact us at any time +47 915 77 318
Have a lovely stay :)
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RESCHEDULING OF SNOWSHOEING TOUR TODAY, 16 JANUARY 2025

Dear Guests,
We regret to inform you that the current weather forecast is forcing us to reschedule the snowshoeing tour from 2pm to 7pm today.
Please contact Reception at your earliest convenience if this affects you, so we can discuss your options together.
Apologies for the inconvenience, your health and safety, as well as your happiness remain our priority.
Thank you for your understanding and patience.
Regards,
The Malangen Resort Front Desk Team
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ACTIVITIES UPDATES

Dear Guests,
This is to confirm that, due to the bad weather conditions, we have had to cancel the following activities today:
  • Cross-country skiing (cancelled until Friday, 17 January, included)
  • Snowshoeing (this tour can be rescheduled, subject to availability, for tomorrow, 16 January, afternoon at 2pm)
  • Northern Lights Watch (this tour can be rescheduled, subject to availability, for tomorrow, 16 January, at the same time - 21:30-1:30)
We also confirm that we have had to cancel the dog sledding tours scheduled for tomorrow. These tours can also be rescheduled, subject to availability.
Please discuss your options with us at Reception. If we are unable to reschedule, you may either get a full refund or use the amount as credit on other purchases made at the Resort - kindly check with us and we will be glad to assist you.
We apologise for the inconvenience this may cause you, we are prioritising your health and safety.
We remain at your disposal should you have any questions or concerns.
Best regards,
The Malangen Resort Front Desk
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SNOWMOBILE ACTIVITY CANCELLATION FOR JANUARY 1, 2025

Dear Guests,
We regret to inform you that our external provider who organises the snowmobile tours has let us know they need to cancel tomorrow’s (January 1) activity due to the conditions on the tracks – there is ice and it’s very bumpy.
 
We understand this might be disappointing, but your health and safety are our primary concern. We apologise for the inconvenience this may cause you.  
 
We can check if there is a possibility to reschedule this; otherwise, you will get a full refund.
 
We remain at your disposal should you have any questions or concerns.
The Malangen Resort Front Desk Team
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Dear Guest,
We are very excited to celebrate New Years Eve with you!
If you have the dinner pre-booked for NYE, the dinner starts at 19:00. If you don’t have the dinner included for tonight, please, come between 17:00 and 18:30.
We hope you have a wonderful evening,
Malangen Resort Team
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Dear Guest,
Due to the weather conditions, we are sorry to inform that the reservations for the Jacuzzi are cancelled for today. If the forecast is better after 18:00, the reservations at 20:00 will still be running.
We don’t have availability now to change the dates of the reservation. Therefore, this service will be 100% refunded. For further information we will be happy to assist you in the reception.
Have a lovely stay,
Malangen Team
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Dear Guests,
We are pleased to inform you we will also be having a Christmas-themed movie show today at 16 (4pm) in Fugltind conference room on the 2nd floor!
Movie choice TBA
Come one, come all!
The Malangen Resort Front Desk Team
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Dear Guests,
We are pleased to inform you we will be offering a FREE Sami handicraft activity between 14-15 (2-3pm) in the Sami room upstairs on the 2nd floor.
Looking forward to seeing you there soon!
Malangen Resort Front Desk
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